HYGILOG Website Terms of Use

Last Updated: July 20, 2026

1. Welcome

Welcome to the official website of HYGILOG (“Website”).

These Website Terms of Use (“Terms”) govern your access to and use of the Website available at https://www.hygilog.com, including all pages, content, resources, and services made available through it.

Please read these Terms carefully before using the Website.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should not access or use the Website.

These Terms apply only to the Website and do not govern the use of the HYGILOG software platform or any subscription services, which are subject to separate agreements.

2. Website Operator

This Website is operated by:

HYGILOG TECHNOLOGY SOLUTIONS COMPANY LIMITED
Commercial Name: HYGILOG

Registered Office:
Phòng 5.09, Floor 5, ST. Moritz Building
1014 Phạm Văn Đồng Street, Hiệp Bình Ward
Ho Chi Minh City, Vietnam

Email: contact@hygilog.com
Website: https://www.hygilog.com

Throughout these Terms, the words “HYGILOG”, “we”, “our”, and “us” refer to the entity identified above or, where applicable, another HYGILOG affiliated entity identified on this Website.

3. Definitions

For the purposes of these Terms, the following definitions apply:

“Website” means the website located at https://www.hygilog.com, including all of its pages, content, features, resources, and related services.

“User”, “you”, or “your” means any individual or organization accessing or using the Website.

“Content” means all text, graphics, logos, trademarks, software screenshots, icons, photographs, videos, documents, downloadable materials, and any other information or material made available through the Website.

“Services” means the information, resources, communication tools, product demonstrations, newsletters, contact forms, and other services made available through the Website. It does not include the licensed HYGILOG software platform, which is governed by separate contractual terms.

“Affiliate” means any company that directly or indirectly controls, is controlled by, or is under common control with HYGILOG.

4. Purpose of the Website

The Website is intended to provide information about HYGILOG and its software solutions for food safety, HACCP compliance, hygiene management, operational excellence, maintenance management, inspections, digital checklists, and related compliance processes for hotels, restaurants, hospitality businesses, food service operators, and other professional organizations.

Through the Website, users may:

learn about HYGILOG and its products;
request a product demonstration;
contact our team;
subscribe to newsletters or marketing communications;
access product information, articles, guides, and other educational resources;
communicate with HYGILOG regarding potential business opportunities.

The information published on this Website is provided solely for general informational purposes.

Nothing on this Website constitutes legal, regulatory, food safety, technical, or professional advice, nor should it be interpreted as creating any contractual obligation unless expressly agreed in writing.

5. Permitted Use

You may access and use the Website solely for lawful purposes and in accordance with these Terms.

You agree to use the Website in a manner that is respectful of other users, does not interfere with the operation or security of the Website, and complies with all applicable laws and regulations.

You must not:

use the Website for any unlawful, fraudulent, or misleading purpose;
attempt to gain unauthorized access to the Website, its servers, databases, or supporting infrastructure;
interfere with or disrupt the operation, security, or availability of the Website;
introduce viruses, malware, ransomware, or any other malicious code;
attempt to probe, scan, or test the vulnerability of the Website or its infrastructure without prior written authorization;
use automated tools, bots, crawlers, or scraping technologies to access or extract Website content, except where permitted by applicable law or authorized in writing by HYGILOG;
impersonate another person or organization;
submit false, misleading, defamatory, offensive, or unlawful information through any form available on the Website;
use the Website to distribute unsolicited commercial communications or spam;
attempt to reverse engineer, copy, or reproduce any part of the Website except as expressly permitted by applicable law.

We reserve the right to suspend or restrict access to the Website where we reasonably believe these Terms have been violated or where necessary to protect the Website, our business, or other users.

6. Intellectual Property

The Website and all Content made available through it are owned by or licensed to HYGILOG and are protected by applicable intellectual property laws.

Unless otherwise indicated, HYGILOG retains all rights, title, and interest in and to the Website and its Content, including but not limited to:

the HYGILOG name and logo;
trademarks and service marks;
software screenshots;
user interface designs;
graphics;
icons;
photographs;
videos;
documentation;
technical information;
marketing materials;
articles;
product descriptions;
downloadable resources;
source code; and
all other proprietary materials published on the Website.

Nothing contained on the Website grants any license or right to use any intellectual property belonging to HYGILOG except as expressly stated in these Terms.

You may view, download, or print Website Content solely for your own personal or internal business evaluation.

You may not, without our prior written consent:

reproduce or copy Website Content;
modify or create derivative works;
publish or distribute Content;
sell, sublicense, or commercially exploit any Content;
remove copyright or proprietary notices;
use the HYGILOG name, logo, or trademarks in a manner that may create confusion regarding ownership, sponsorship, or endorsement.

Unauthorized use of our intellectual property may result in legal action.

7. User Communications

The Website may allow you to contact HYGILOG, request product demonstrations, subscribe to newsletters, register for events, download resources, or otherwise communicate with us.

When submitting information through the Website, you agree that:

the information you provide is accurate and complete;
you are authorized to provide such information;
your communications do not contain unlawful, harmful, abusive, defamatory, or misleading material;
your communications do not infringe the rights of any third party.

Submission of a contact request, demonstration request, newsletter subscription, or other communication does not create any contractual relationship between you and HYGILOG.

We reserve the right, but not the obligation, to respond to any communication received through the Website.

8. Feedback

HYGILOG welcomes comments, suggestions, ideas, and feedback relating to the Website, our products, or our services.

If you voluntarily submit suggestions, recommendations, enhancement requests, or other feedback (“Feedback”), you acknowledge and agree that:

your Feedback is provided voluntarily and without expectation of compensation;
HYGILOG may use, reproduce, modify, adapt, publish, or incorporate your Feedback into its products or services without restriction;
HYGILOG is under no obligation to implement any Feedback;
no confidential or fiduciary relationship is created by your submission of Feedback.

Please do not submit confidential information, trade secrets, or proprietary business information unless specifically requested by HYGILOG under an appropriate confidentiality agreement.

9. Future Services

From time to time, HYGILOG may introduce new Website features, online tools, customer portals, documentation, webinars, knowledge bases, or other digital services.

Unless expressly stated otherwise, such services will also be governed by these Terms.

Where a specific service is subject to separate contractual terms, those terms will prevail in relation to that service.

10. Third-Party Websites and Services

The Website may contain links to third-party websites, applications, platforms, or services that are not owned or controlled by HYGILOG.

These links are provided solely for your convenience and do not constitute an endorsement, recommendation, or approval by HYGILOG of any third-party content, products, or services.

HYGILOG has no control over, and assumes no responsibility for, the availability, content, security, privacy practices, or policies of any third-party website or service.

Your use of any third-party website or service is subject to its own terms and privacy policies. We encourage you to review those documents before providing personal information or using such services.

11. Website Availability

HYGILOG makes reasonable efforts to ensure that the Website remains accessible, secure, and up to date.

However, we do not guarantee that the Website will always be available, uninterrupted, error-free, or free from harmful components.

From time to time, access to the Website may be interrupted or limited due to:

scheduled maintenance;
software updates;
security enhancements;
technical failures;
internet or telecommunications outages;
failures of third-party service providers;
or events beyond our reasonable control.

HYGILOG may modify, suspend, or discontinue all or part of the Website at any time without prior notice.

12. Electronic Communications

By contacting HYGILOG through the Website, requesting a product demonstration, subscribing to newsletters, or otherwise communicating with us electronically, you consent to receive electronic communications relating to your request.

Such communications may include responses to your enquiries, product information, service updates, event invitations, newsletters, and other communications that you have requested or consented to receive.

Marketing communications will only be sent where permitted by applicable law, and you may unsubscribe at any time using the unsubscribe link included in such communications or by contacting us directly.

13. Disclaimer

The Website and all Content are provided on an “as is” and “as available” basis.

While HYGILOG makes reasonable efforts to maintain accurate and up-to-date information, we do not guarantee that the Website or its Content will always be complete, accurate, reliable, or suitable for your particular needs.

Nothing on the Website should be interpreted as legal, regulatory, technical, food safety, compliance, or professional advice.

To the maximum extent permitted by applicable law, HYGILOG disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

14. Limitation of Liability

To the fullest extent permitted by applicable law, HYGILOG shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to or use of the Website.

This includes, without limitation, damages relating to:

loss of business;
loss of profits;
loss of revenue;
loss of data;
business interruption;
loss of goodwill; or
any other commercial or economic loss,

even if HYGILOG has been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

15. Force Majeure

HYGILOG shall not be liable for any delay or failure in performing its obligations under these Terms where such delay or failure results from circumstances beyond its reasonable control.

Such circumstances may include, without limitation:

natural disasters;
floods;
fires;
earthquakes;
epidemics or pandemics;
war;
terrorism;
civil unrest;
labour disputes;
government actions;
interruptions of internet or telecommunications services;
failures of cloud infrastructure providers; or
other events beyond HYGILOG’s reasonable control.

Any affected obligations shall be suspended for the duration of the relevant event.

16. Privacy

Your privacy is important to HYGILOG.

Our collection, use, storage, and protection of personal information are governed by our Privacy Policy, which forms an integral part of your use of the Website.

By using the Website, you acknowledge that your personal information may be processed in accordance with our Privacy Policy.

17. Changes to these Terms

HYGILOG may update or revise these Terms from time to time to reflect changes in our business, the Website, applicable laws, or industry practices.

The most current version will always be published on the Website together with its effective date.

Your continued use of the Website after revised Terms become effective constitutes your acceptance of those revised Terms.

If you do not agree with the updated Terms, you should discontinue your use of the Website.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law principles.

Unless otherwise required by applicable law, any dispute arising out of or relating to these Terms or the use of the Website shall be submitted to the competent courts of Ho Chi Minh City, Vietnam.

Nothing in these Terms limits any mandatory consumer rights that may apply under the laws of your country of residence.

19. General Provisions

19.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted, to the extent possible, in a manner that most closely reflects its original intent.

19.2 No Waiver

The failure of HYGILOG to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other provision.

Any waiver shall be effective only if made in writing by an authorized representative of HYGILOG.

19.3 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices expressly incorporated by reference, constitute the entire agreement between you and HYGILOG regarding your access to and use of the Website.

They supersede all prior discussions, communications, or understandings relating to the Website.

19.4 Assignment

HYGILOG may assign or transfer its rights and obligations under these Terms to an affiliated company or as part of a merger, acquisition, corporate reorganization, or sale of all or substantially all of its business or assets.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19.5 Language

These Terms may be made available in languages other than English for convenience.

In the event of any inconsistency or conflict between a translated version and the English version, the English version shall prevail to the extent permitted by applicable law.

19.6 Headings

Section headings are provided for convenience only and shall not affect the interpretation of these Terms.

20. Contact Us

If you have any questions regarding these Website Terms of Use or the use of the Website, please contact us.

HYGILOG TECHNOLOGY SOLUTIONS COMPANY LIMITED
Commercial Name: HYGILOG

Email: contact@hygilog.com
Website: https://www.hygilog.com

We will make reasonable efforts to respond to your enquiry as promptly as practicable.